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Frequently Asked Questions
Where do you ship from?
All our products are stocked and shipped from Mauritius. That means faster delivery and no surprises with customs.
How long does delivery take?
We offer flat-rate shipping across Mauritius. Orders are usually delivered within 2–4 business days depending on your location.
Can I track my order?
Yes! Once your order ships, we’ll send you a tracking number via email or SMS so you can follow its journey.
Do you offer customer support?
Absolutely. You can reach out to our support team via email or contact form, and we’ll respond within 24–48 hours on business days.
Do you offer returns or exchanges?
Yes, we accept returns within 14 days of delivery for items that are unused, in original condition, and with packaging. Please contact us before sending anything back.